Privacy Policy
Last updated: April 4, 2026
1. Information We Collect
We collect the following types of information:
- Account information: Email address, name, and profile picture when you sign up via our authentication provider (Clerk).
- Usage data: Queries you submit, prediction history, and feature usage to improve the Service and enforce usage limits.
- Device information: IP address, browser type, and device identifiers for security, analytics, and trial usage tracking.
- Payment information: Billing details are processed by our payment provider (Stripe). We do not store credit card numbers on our servers.
2. How We Use Your Information
We use collected information to:
- Provide and improve the Service
- Process subscriptions and payments
- Enforce free-tier usage limits
- Communicate service updates and support
- Detect and prevent abuse or fraud
- Analyze usage patterns to improve predictions
3. Third-Party Services
We use the following third-party services that may process your data:
- Clerk — authentication and account management
- Stripe — payment processing
- MongoDB Atlas — database hosting
- Anthropic (Claude) — AI prediction generation
Each third-party service operates under its own privacy policy. We encourage you to review them.
4. Data Retention
We retain your account data and query history for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention).
Anonymous trial usage data (IP-based) is retained for up to 12 months.
5. Data Security
We use industry-standard security measures to protect your data, including encrypted connections (TLS), secure authentication, and access controls. However, no method of transmission over the internet is 100% secure.
6. Cookies
We use cookies and similar technologies for authentication, session management, and analytics. Essential cookies are required for the Service to function. You can control non-essential cookies through your browser settings.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of non-essential data processing
To exercise any of these rights, contact us at the email below.
8. Children
The Service is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Service. Continued use after changes are posted constitutes acceptance.
10. Contact
Questions about privacy? Reach us at support@getoffthebench.ai.